Our Process

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In the demanding staffing environment, our clients insist on the highest-quality delivery, strict monitoring, and ongoing reporting of agreed-upon metrics and standards. Élan has invested significant capital and training in processes that enable us to track, manage, and report on the performance of our business processes.

Our recruiting and HR systems are used to track individual contractor performance from contract-to-contract and client-to-client. This allows us to identify both star performers as well as development needs in individual contractors and full-time staff.

Élan Partners meets with clients on a monthly basis to review our performance in fulfilling staff requirements as well as project deadlines. This performance review includes metrics on quality-of-staff (ratio of staff profiles submitted vs. client acceptance). Our overall business process for gathering candidate requirements, locating, screening, and assessing candidates and presenting them to clients is described below.

Screening and testing procedures used for prospective employees

Élan Partners uses a structured recruiting methodology to identify and screen technical consultants. This assures we are finding high-quality consultants to fit our clients’ needs. 

Our recruiting methodology has been developed and refined over decades of combined experience providing technical resources. It consists of a variety of work steps that we manage and execute through our recruiting systems and professionals. 

Client Requirement definition: Our account managers work directly with the hiring manager to get a clear understanding of the project, technical expertise, duties, and interpersonal skill level that each specific position requires.

Candidate Sourcing: Our recruiters search the Élan Partners internal candidate database, internet, and extensive referral network to source candidates matching the client requirements. This is based on the candidate’s technical skills, level of expertise, desired job location, and compensation requirements.

Behavioral Screening: Recruiting professionals screen each candidate, discussing more detailed information about the candidate’s depth and level of technical expertise and how current the candidate is with each required skill. Recruiters also ask in-depth questions to assess the candidate’s fit for the client requirements, including soft skills, educational background, compensation, availability, and locations.

Reference Checking: We request two-three references from past supervisors to verify the performance on a project. The reference includes technical skills, communications skills, behavioral skills, and overall performance.

Technical Evaluation: We schedule a technical assessment of the candidate’s skill levels. The candidate takes a technical test from Proveit, Brainbench, or other technical testing as required.

Candidates Resumes: We update the candidate’s resume with the current employment information and the current technical assessment of the candidate’s skills.

Presentation of Resume to the Client: The account manager is responsible for screening candidates presented by the recruiting team to verify that there is a match before forwarding any resume to the client. The account manager presents the best two-to-four candidates who match the project specifications and follows up with the client to verify the correct match has been made; if not, our requirements are adjusted.

Client Interview and Preparation: The account manager arranges for an in-person or phone interview with the candidate. The account manager personally meets with the candidate to prepare him/her for the client interview and provide him/her a complete description of the client’s requirements and environment.

Candidate Selection and Hiring: After the selection has been made, the candidate attends an orientation session with Élan Partners and completes the necessary paperwork to become an Élan Partners employee or contractor.

Consultant Support: After the Élan Partners’ consultant is assigned to a client, the resource manager and/or the account manager provides ongoing support to assure that the client and consultant are satisfied with the results. The quality, productivity, and fit for the client’s needs are verified through periodic performance reviews.